Network, Server & Desktop Support
Onsite IT Support Solutions
Being proactive in our approach and preventing the majority of problems from occurring in the first place our aim achieve to increased uptime and overall system stability.
Our integrated solutions towards system administration will ensure that things that are often overlooked such as system data security policy and backup disaster recovery plan, are put in place, before it is needed !!
In Short.... We solve your IT Problems ...
- Virus Removal, Service pack Updates, Backups
- Repairs and Upgrades to PC's - Onsite or collect
- Re-Loading of Operating Systems and Software (Licensed Software)
- Assembled Computers, Components and Accessories
- Networks and Cabling - New or existing networks
- Voice over IP telephone systems
- Printer Service and Repairs.
- Internet / Email Access and Hosting
We provide superior onsite technical support on a short or long term basis. Since 1989, we have accumulated an invaluable technical knowledge base and have developed industry methodologies and best practices.
Help Desk Services
Our Help Desk Services personnel support most commercially available network operating systems, desktop operating systems, and desktop office applications.
Prodigy will dependably and cost-effectively:
- Supplement your existing staff
- Support you when your staff is on leave
- Temporarily fill open requisitions
Desktop Support Services
Prodigy provides the onsite end-user Desktop support necessary to keep your company productive.
- Installing new hardware or desktop platforms
- Adding peripheral equipment
- Rolling out large scale upgrades
- Moving to a different location
- Help in day-to-day support and management
Senior Level Engineering Services
Our Certified Network and System Engineers bring knowledge and experience in the following areas:
- Systems analysis
- Directory services design
- Application deployments
- Enterprise-wide implementation expertise
Additionally, Prodigy project managers can help with:
- Day-to-day management of enterprise migrations and technology deployments
- Coordinate schedules
- Vendor/resource management
